Privacy Policy

Your privacy is important for us. Please take your time and familiarize yourself with our privacy policy. Please do not hesitate to contact us if you have any questions:

Data Privacy Statement

A visit to our website can result in the storage of access information (e.g. date, time, page accessed) on our server. It will not result in any analysis of personal data (e.g. name, address or e-mail address).

Transfer and Processing of Personal Data

Collection and processing of personal data requires your prior approval. By contacting us using our contact form, the fields First & Last Name, e-mail address and Your Message are mandatory. We will only use your submitted data to properly answer your request. Alternatively, you can contact us via phone or e-mail; necessary contact details can be found in section contact us.

Data Security

Data security is very important for us. Our website and our customer portal use current safety standards. Therefore any access to our website is only possible via a secured TLS (Transport Layer Security) connection. TLS is a safe and common standard which is also used for online banking and other safe connections. You will recognize the TLS connection via https and the closed padlock icon in the address bar of your browser. This secured transmission includes also your personal data, which you may enter in our contact form.

However, the transmission of data via the Internet can offer security vulnerabilities. It is therefore impossible to safeguard the data completely against access by third parties. We cannot assume any liability for damages arising as a result of such security vulnerabilities.

Transfer of Your Personal Data

We will not forward your personal data without your prior approval, except it is necessary to fulfill a contract with you or we are legally obliged to do so.


Our website uses cookies. Cookies are small files which are locally stored on your device (e.g. computer or cell phone). Cookies themselves are no harm to your device and cannot carry viruses or malware. We use cookies to identify users when they visit our website again. For the Internal Area of our Customer Portal of our website we are using identifier and securitytoken cookies. Both cookies will be valid for one year.

You can define the handling of cookies in your browser settings. The deactivation of all cookies may result in a malfunction of our website. In this case it is possible that you cannot use all functions of our website.

Your Rights as the Data Subject

You have the right to withdraw your consent at any time (according to Art. 7 GDPR). In this case we will stop processing of your data immediately, which was based on your prior consent.

You have the right to obtain confirmation as to whether or not personal data are being processed (according to Art. 15 GDPR). In particular, this concerns: the purpose of processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, the right to lodge a complaint with a supervisory authority and to get information about the source of your personal data, if they were not collected by us, as well as, if applicable, the existence of automated decision-making, including profiling.

You have the right of rectification without undue delay of inaccurate personal data (according to Art. 16 GDPR).

You have the right of erasure (‘right to be forgotten’). You have the right to obtain from us the erasure of personal data concerning you without undue delay; except the erasure will affect the right of freedom of expression and information, or if it will affect any compliance with a legal obligation, or if it will affect reasons of public interest (according to Art. 17 GDPR).

You have the right of restriction of processing your personal data, if the accuracy of the personal data is contested by you, or if the processing is unlawful and you deny the deletion of your data and you request the restriction of your data, if we no longer need the personal data for the purposes of the processing, but they are required for the enforcement, exercise or defense of legal claims, or if you have objected to processing pursuant to Article 21(1) (according to Art. 18 GDPR).

You have the right to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format and to demand the transmission of those data to another responsible body (according to Art. 20 GDPR).

You have the right to lodge a complaint with a supervisory authority (according to Art. 77 GDPR).

Your Right to Object (According to Art. 21 GDPR)

You have the right to object, on grounds relating to your particular personal situation, at any time to the processing of personal data which is based on point (e) or (f) of Article 6(1), including profiling based on those provisions (according to Art. 21 GDPR).

In case of your objection, we will no longer process your personal data, unless we demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of you or for the enforcement, exercise or defense of legal claims.

In case your objection concerns the use of your personal data for direct marketing purposes as well as profiling, if directly connected to direct marketing, we will stop processing your data for such marketing, immediately. In this case giving reasons for a particular personal situation is not necessary.

Please contact us if you want to use your right to object via

Commercial Use of Our Data

The use of our published contact data by third parties for the purpose of advertising is explicitly excluded, except for prior written approval. We reserve the right to take legal steps in the case of the unsolicited sending of advertising information; e.g. via spam e-mail.

Last update: 2018-06-05